Marketing & Membership Terms and Conditions
- Introduction
- These Terms and Conditions ("T&Cs") apply to all Members of the Leighoak Club ("The Club") and individuals who opt-in to receive marketing communications from The Club or Moonee Valley Racing Club (us, we, our). By becoming a Member, attending The Club, using the membership or using any of the benefits arising from the membership or subscribing to our marketing communications, you agree to abide by these T&Cs and the privacy consents referred to in these T&Cs. A "Member" is a member of The Club membership program.
- You acknowledge that you have read and understood these T&Cs.
- A copy of these T&Cs may be viewed on The Club website or obtained from The Club.
Eligibility
- You must be at least 18 years old to be a member or to subscribe to our marketing communications.
Membership Benefits
- Members enjoy access to exclusive events, discounts, and promotions as outlined in their membership package.
- Benefits may vary based on the membership tier and are subject to availability.
Use of Membership
- Memberships and the benefits are non-transferable and can only be used by you as the registered Member.
- Misuse of membership benefits may result in suspension or termination of your membership or subscription to the marketing communications at the discretion of The Club and us.
Changes to Membership
- The Club reserves the right to modify the membership program, marketing program or any of the benefits arising from membership or arising from subscribing to our marketing communications and The Club will provide 30 days’ notice of any such changes on The Club website.
Opting In
- By agreeing to be a Member or subscribing to our marketing communications, you agree to receive promotional content, newsletters, event updates, and special offers via email, SMS, or other channels.
Opting Out
- You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly at (03) 9569 9954.
- Opting out of marketing communications does not affect your membership status or access to essential service updates.
Frequency of Communications
- Marketing communications will be sent periodically. We strive to ensure content is relevant and not excessive.
- Promotions
- From time to time, you may be invited to participate in promotional activities, including games of skill and games of chance, at The Club or through your membership of The Club. Participation in these promotional activities is optional and subject to the terms and conditions of the promotion, which will prevail over these T&Cs where there is inconsistency, only in relation to the promotional activity.
- Data Collection and Privacy
Personal Information
- We collect personal information, including name, contact details, and preferences, for the purpose of providing services to Members and sending marketing communications.
- You acknowledge that the Club and Moonee Valley Racing Club (together The Clubs) may use or disclose your personal information for the purposes of providing you with member services or promotional material or otherwise in accordance The Club's Privacy Policy.
- By joining as a Member of The Club or subscribing and agreeing to receive marketing communications, you consent to The Clubs, their related entities and business partners (including companies engaged by The Clubs to carry out functions and activities on their behalf including direct marketing; The Clubs' professional advisers, including accountants, auditors and lawyers and The Clubs' insurers) collecting and using your data and personal information for the purpose of sending direct marketing messages with respect to programs, products, services and promotions available through any of them and in accordance with our Privacy Policy found at https://www.leighoak.com.au/privacy-policy. Your information is not generally disclosed to anyone outside Australia.
- You acknowledge that your membership application or marketing subscription may be rejected if the requested information is not provided. If you do not wish to receive promotional material from The Clubs' sponsors and third parties, you must advise The Club in writing or via the opt-out procedures provided in the relevant communication.
- You may request access to or correction of your personal information or make a complaint about the handling of your personal information, by contacting the MVRC Privacy Officer via the following details:
PO Box 245
Moonee Ponds Victoria 3039
Email: privacy@mvrc.net.au
Phone: (03) 9373 2222
Data Sharing
- Personal data will not be shared with third parties except as required by law or in accordance with these T&Cs.
Data Retention
- We retain your personal data only for as long as necessary to provide services and comply with legal obligations.
- Termination and suspension of Membership or Marketing Subscription
Termination by Member
- Members may cancel their membership by providing written notice at least 14 days before the next billing cycle.
- Marketing subscribers, including Members, can opt-out at any time via the methods outlined in Section 2).
Termination by The Club
- The Club may terminate your membership or marketing subscription if:
- you are in breach of these T&Cs or The Club's rules, policies or procedures;
- you are or become excluded from participating in any gambling services by any person;
- you may not be gambling responsibly;
- you misuse your membership or use the membership of another person;
- you behave in a manner which The Club (in its absolute discretion) considers to be dishonest, offensive, disruptive, intimidating, illegal and/or improper; or
- for operational reasons in its absolute discretion.
- You will be notified if your membership or marketing subscription is terminated and provided with any applicable refunds as required by law.
Suspension by The Club
- The Club may suspend your membership or marketing subscriptions to investigate your membership if The Club becomes aware or reasonably believes that your membership or the benefits have been misused by you or by a third party or have been subject to unauthorised use.
- The Club may suspend your membership or marketing subscriptions if these T&Cs are breached or for operational reasons in its absolute discretion.
- Liability and Disclaimers
To the extent permitted by law:
- The Club and Moonee Valley Racing Club and its related entities exclude all liability (including liability in negligence) for any claim, personal injury, death, loss or damage (including loss of opportunity), cost or expense that may be suffered, incurred or sustained by, whether direct, indirect, special or consequential, arising in any way out of your membership of The Club or the marketing communications sent by The Club or by us, including but not limited to, arising out of the following:
- any theft, unauthorised access or third party interference;
- any participation in any promotions or activities advised via the marketing communications.
- You release and indemnify The Club and us and each of the official, employees, representatives, agents and sponsors of The Club and us against any claim, loss, damage, liability, cost and expense that may be incurred or sustained by The Club or by us or our officials, employees, representatives, agents and sponsors arising as a result of or in connection with your membership or marketing subscription save that the above release and indemnity shall not apply to the extent that the loss, damage or injury that is the subject of the claim is caused or contributed to by the grossly negligent act or omission of The Club or us.
- We, The Club and our related entities and our officials, employees, representatives, agents and sponsors take no responsibility for late, lost or misdirected mail or marketing communication.
- We, The Club and our related entities and our officials, employees, representatives, agents and sponsors take no responsibility for any damage or technical issues that may cause damage to any computer or other technology related to or used in connection with The Club or your membership.
- Marketing communications are provided “as-is.” We do not guarantee the availability or accuracy of promotional offers or events.
- Changes to These Terms and Conditions
- The Club reserves the right to amend these T&Cs at any time.
- Members and subscribers will be notified of changes via email and on The Club website. Continued use of services constitutes acceptance of the updated T&Cs.
- Governing Law
- These T&Cs are governed by the laws of the State of Victoria, Australia and you agree to submit to the exclusive jurisdiction of the courts of Victoria.
- Notices
- An email from The Club or us or a notice on The Club website will satisfy any requirement for a written communication, including for a written notice under these T&Cs.
- An email sent to your most recent address will be taken to be received by you on the next business day after it was sent. Any email sent by you to The Club or us will be taken to be received on the next business day after you send it.
If you have any questions about these T&Cs, please contact us at:
leighoak.info@mvrc.net.au | (03) 9569 9954 |1555 Dandenong Rd, Oakleigh, Vic 3166